Phys.org
New research has revealed that a revamp of a federal website for filing consumer complaints has led to a significant increase in public usage. More to the point, when the Federal Trade Commission (FTC) conducted a wholesale redesign of its website, which consumers can use to file complaints to the FTC…
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Redesigned Federal Trade Commission website sees increased consumer reporting of fraud by 28%
Becki Mcnaught
17:21
New research has revealed that a revamp of a federal website for filing consumer complaints has led to a significant increase in public usage. More to the point, when the Federal Trade Commission (FTC) conducted a wholesale redesign of its website, which consumers can use to file complaints to the FTC…
