PrNigeria
PR in Crisis Management: Lessons from Hilda Baci and the Erisco Fiasco A recent social media incident highlighted the crucial role of crisis management in protecting brand reputation. When a customer complained about receiving a small portion of cold turkey pepper soup priced at N6,000 from Hilda Baci’s restaurant…
Read More
PR in Crisis Management: Lessons from Hilda Baci and the Erisco Fiasco
PR in Crisis Management: Lessons from Hilda Baci and the Erisco Fiasco A recent social media incident highlighted the crucial role of crisis management in protecting brand reputation. When a customer complained about receiving a small portion of cold turkey pepper soup priced at N6,000 from Hilda Baci’s restaurant…