Hospitalitynet
Let’s play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a “lightning round” style for one of his projects. As I considered my answers, I realized that the subscribers to my newsletter and videos would also enjoy them…
Read More
Let’s Play 20 Customer Experience (CX) Questions – Part One
Let’s play 20 Questions. Luke Jamieson, a customer experience (CX) thought leader in Australia, asked me to answer 20 customer experience questions in a “lightning round” style for one of his projects. As I considered my answers, I realized that the subscribers to my newsletter and videos would also enjoy them…