LodgingMagazine
TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North America Hotel Guest Satisfaction Index (NAGSI) Study, key drivers of that improved perception of value are higher satisfaction with guestrooms, including condition…
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J.D. Power: 2025 NAGSI Study Shows Hotel Guests Want Smart TVs, Good Hotel Mobile Apps
LODGING Staff
10:27
TROY, Michigan—Hotel guests in every segment feel they are getting better value for their travel dollar, and according to the J.D. Power 2025 North America Hotel Guest Satisfaction Index (NAGSI) Study, key drivers of that improved perception of value are higher satisfaction with guestrooms, including condition…
