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AI and the cloud are some of the new technologies that are making it easier to achieve excellence in customer and employee experience – with a clear effect on the bottom line By Jacques Schalkwyk, Senior Solutions Architect, Middle East and Africa, at NTT DATA Hyperpersonalization has quickly become a customer experience (CX) buzzword as […]
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Future-proof your customer interactions with AI and the cloud
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AI and the cloud are some of the new technologies that are making it easier to achieve excellence in customer and employee experience – with a clear effect on the bottom line By Jacques Schalkwyk, Senior Solutions Architect, Middle East and Africa, at NTT DATA Hyperpersonalization has quickly become a customer experience (CX) buzzword as
