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Extended Stay America (ESA) doubled down on its support for corporate customers with the launch of Client Connect, a program designed to simplify long-term hotel stays for business travelers. Kelly Poling, chief commercial officer, Extended Stay America, explained, “Client Connect brings together our suite of business travel services and solutions under one unified program and formalizes our relationship-first approach with travel managers and business travelers.” Building on Client Feedback Listening to clients is central to […]
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Extended Stay America’s Client Connect Program Streamlines Business Travel Operations
Robin McLaughlin
17:21
Extended Stay America (ESA) doubled down on its support for corporate customers with the launch of Client Connect, a program designed to simplify long-term hotel stays for business travelers. Kelly Poling, chief commercial officer, Extended Stay America, explained, “Client Connect brings together our suite of business travel services and solutions under one unified program and
