NairobiWire.com
Officials from the Communications Authority (CA) faced questions over the practice of charging Kenyans for unused data bundles that expire quickly, raising concerns that internet service providers (ISPs) might be exploiting consumers without facing penalties. During an appearance before the National Assembly’s ICT Committee, CA representatives were asked to explain what measures the Authority has taken to protect consumers from data bundle expirations and internet service disruptions…
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CA Officials Grilled Over Expiring Data Bundles and Consumer Protection
Richard Kamau
07:27
Officials from the Communications Authority (CA) faced questions over the practice of charging Kenyans for unused data bundles that expire quickly, raising concerns that internet service providers (ISPs) might be exploiting consumers without facing penalties. During an appearance before the National Assembly’s ICT Committee, CA representatives were asked to explain what measures the Authority has
