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A former senior product executive at DingTalk, Alibaba’s enterprise messaging unit, published a lengthy internal letter upon leaving the company, criticizing Alibaba’s cultural erosion, failed M&A strategy, and lack of innovation. The post prompted a rare response from Alibaba founder Jack Ma. Why it matters: The memo has triggered wide internal and public reflection on [……
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Former DingTalk executive criticizes Alibaba culture in viral memo, Jack Ma responds
Shuang Jing
08:23
A former senior product executive at DingTalk, Alibaba’s enterprise messaging unit, published a lengthy internal letter upon leaving the company, criticizing Alibaba’s cultural erosion, failed M&A strategy, and lack of innovation. The post prompted a rare response from Alibaba founder Jack Ma. Why it matters: The memo has triggered wide internal and public reflection on
