DigiDay
Retailers have been using predictive AI for years, but many have expanded their use of customer-facing chatbots or tools that can send out targeted messaging to specific customers…
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AI personalization played a bigger role in this year’s Black Friday and Cyber Monday
Mitchell Parton
12:21
Retailers have been using predictive AI for years, but many have expanded their use of customer-facing chatbots or tools that can send out targeted messaging to specific customers…
